Shipping and delivery
Shipping in the Netherlands
Orders take approximately 1-3 business days and will be shipped out by PostNL. You will be notified of the tracking information after your order has been shipped. It can happen that packages may be delayed to be shipped due to unforeseen circumstances.
Small orders that can fit in an envelope will be shipped as a ‘brievenbuspakket’ with a maximum of 3.20 EUR and comes with tracking information. For larger orders, they will be shipped as a standard package that costs 5.95 EUR and comes with tracking information.
If you are not home during business hours and would like to pick up your package at a service point office, please select that as your delivery option.
Worldwide orders are shipped by different partner couriers once they leave our warehouse in the Netherlands. You will be notified of the courier and tracking information after your order has been shipped. Orders to Europe take approximately 3-9 business days. Orders outside Europe take approximately 7-13 business days.
For consumers from countries other than the Netherlands, the contribution to shipping costs depends on the country and the amount of the order. Imperium Looks reserves the right to conform this amount to the most current pricing for these services by DHL Parcel or an equivalent provider of parcel services.
Please note: small orders will be sent in an envelope worldwide and you will not receive tracking information. To guarantee you have low shipping costs for small buys, it will be shipped as a letter without tracking.